Signature Your Business is committed to providing each customer with exceptional service. We want you to feel comfortable about transacting business with us. Due to the nature of our business and the accessibility of our products immediately upon purchase, there is a generous 30 days full refund policy, which begins on the date of purchase with most of our products with the exception of Signature Business Academy, Signature Inner Circle and any other product under the 'Signature Business' brand as well as any special/limited discount for all products which have a zero refund policy. However, you can cancel your subscription at any time from any future billing. Any cancellation request or refund request must come in through an email to our support desk - firstname.lastname@example.org. Cancellation requests and refund requests raised through any other means cannot be actioned until the raised through an email.
For our subscription products such as Signature Your Business Membership we will abide by the Consumer rights procedure of the UK, which entitle the consumer to a 14 day cooling off period, however this right is waived as soon as the product or service purchased has been streamed or downloaded.
For our Live events and workshops, unless stated otherwise the 30-day refund policy applies, as long as notice of the refund is given at least 30 days prior to start date of the event/workshop. Sadly this means that tickets purchased within 30-days of the event cannot be refunded. We reserve the right to cancel and refund workshop attendees should we feel the workshop will not be right for them or their business.
If you are not completely satisfied with the product you have paid for, you may contact email@example.com within 30 days of the purchase and we will look into your request.